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When you shop with 2ezee.com you earn points on behalf of your chosen community organisation. They can then use those points to purchase resources and other items.
You shop – they receive!
Click here for more information.
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Return Policy
Please select carefully, as we do not normally give refunds if you simply change your mind or make a wrong decision.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different from a sample shown to you or do not do what they are supposed to do.
You should return a copy of the invoice provided with the goods when shipped to you printed along with the returned items and the reason for return.
Returns may take 2 weeks minimum to process and a credit notification will be sent by mail.
The above policy is not intended to override or limit your statutory rights in any way.
Security Policy
2ezee.com is very concerned about your security on the web.
For Australian and International Customers.
This site uses the National Secure Internet Payment Service, abbreviated N-SIPS. N-SIPS provides security and privacy for you our customer. Your credit card details go directly to the National and are not recorded by 2ezee.com. This minimises the disclosure of your information and provides a layer of confidentiality to the transaction.
Technology used
N-SIPS uses industry standard Secure Socket Layer (SSL 3.0) encryption technology to secure communication sessions with customers and merchants. Using firewalls in front of the Payment Gateway (N-SIPS) and within the system, it restricts access to information regarding the payment transactions.
The N-SIPS only allows customers with browsers supporting SSL-128-bit or higher encryption technology to access the payment facility. This facilitates secure transmission of transaction details.
Source
National Secure Internet Payment Service (Integrator Guide Version 1.0)
For New Zealand Customers.
All Credit Card transactions are processed immediately with Bank. The payment page is hosted by the bank and secured with 128 bit encryption. The card details you enter are safe because it is not stored or cached by the merchant - but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline before being returned to this merchant web site.
Delivery Policy
Postage and Handling charges may apply. These are calculated on your order as it is processed.
Postage and Handling Charges
Australian and New Zealand Customers Orders totalling from
Up to $29.99 $5.95
From $30.00 - $59.99 $8.95
From $60.00 - $149.99 $10.95
From $150.00 and up FREE
Goods will be dispatched from our distribution centre within 5 - 7 working days. If stock is not readily available 2ezee.com will notify you of the expected delay.
Your products will be delivered via the most suitable delivery method.
Payment Policy
All prices are in Australian dollars (for Australian and International customers) and in New Zealand Dollars (for New Zealand customers).
Goods purchased on the 2ezee.com site will only be sent to the purchasers' delivery/postal address once name and address details have been verified.
2ezee.com is part of the CMC Australasia Group. The Merchant name CMCA will appear on your credit card statement.
Privacy Statement
2ezee.com & Your Privacy
We are committed to protecting your privacy. Any personal information you provide to us will be used to provide you with the services you have agreed to.
It is important for you to note that once you purchase a product from us it is necessary for us to collect information from you to deliver your products.
Your Personal Information
You are able to visit our website without disclosing any personal information to us. If you purchase from us or choose to provide your personal information to us, we will only use this information for purposes you have agreed to. Unless you indicate to us that you do not wish to receive marketing material, such a request can be made to one of our Customer Service Team members. Other than this, we will not give your personal information to anyone without your approval.
2ezee.com will keep your personal information confidential & secure. All of your information is kept in a location that is protected by secure servers. If you wish to access the information we have on you at any time please contact our Customer Service Team. 2ezee.com aims to ensure all of your personal information is accurate at all times. To assist us in doing this we ask that you inform us of any changes to your information by logging on to your personal account.
Personal information will not be disclosed without your consent, the only exception to this is where we would be required by law to do so. 2ezee.com will not accept responsibility for the use of any information that has been obtained through unauthorised access.
If you have any further queries in regards to 2ezee.com privacy policy you can contact our Customer Service Team by:
email to info@2ezee.com.
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